Privacy Policy – Verity Support
Verity Support is committed to protecting the privacy and confidentiality of personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how Verity Support collects, uses, stores, and protects personal information obtained through our website and services.
Collection of Personal Information
Verity Support may collect personal information when you:
- Contact us through our website
- Submit an enquiry form
- Communicate with us by phone or email
- Engage with our services
The personal information we may collect includes:
- Name
- Email address
- Phone number
- Information relating to support needs
- Any other information you voluntarily provide
We only collect information that is reasonably necessary to provide our services and respond to enquiries.
Use of Personal Information
We may use personal information to:
- Respond to enquiries or service requests
- Provide and manage support services
- Communicate important service information
- Improve our services and website functionality
- Comply with legal obligations
We will not sell, rent, or trade personal information to third parties.
Disclosure of Personal Information
Personal information may be disclosed to:
- Service providers assisting with our operations
- Professionals involved in providing support services
- Government or regulatory authorities, where required by law
We take reasonable steps to ensure that any third parties who receive personal information handle it appropriately.
Website and Cookies
Our website may collect limited non-identifiable information such as:
- Browser type
- Device information
- Website usage statistics
This information helps us improve the performance and user experience of our website.
Storage and Security of Information
Verity Support takes reasonable steps to protect personal information from:
- Misuse
- Loss
- Unauthorised access
- Modification or disclosure
Personal information is stored securely and only accessed by authorised individuals.
Access and Correction
You have the right to request access to personal information we hold about you and request corrections if the information is inaccurate or outdated.
To request access or correction, please contact us using the details below.
Changes to This Policy
Verity Support may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Verity Support
Perth, Western Australia
info@veritysupport.com.au